Marion County DCF

Ocala, FL - 34474

Marion County DCF Contact Info

Find the latest and most accurate information on Marion County DCF

Address

1100 S.W. 38th Avenue
Ocala, FL - 34474

Hours

  • Monday 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm

Phone

(352) 330-5803

Frequently Asked Questions

Are appointments required? 1 responses

User Answers

Yes Answered Jun 16, 2021

What documents do I need to present?
How to report child neglect?
How do I find out if there is an open case?
Do you accept donations for foster children. ie. clothes, suitcases, shoes,etc?
How do I file an anonymous report?
How to file a complaint on a caseworker?
How to report fraud?
Can I apply for food stamps online?
Are appointments required?
Do you do background checks on your foster parents?
How can I speak with a social worker?
Do you help with past due electric bills?
Can I do my interview with this branch?
How do I apply for SNAP benefits?
Do you help with housing?

Information on Services

The Department of Children & Families has several programs that can help Florida families. These include ACCESS Florida, Adult Services,  and Child Care.

Services and Programs:

 Abuse Hotline
 ACCESS Florida
 Adoption
 Adult Protective Services
 Background Screening
 Child Care
 Child Welfare
 Children's Legal Services
 Community-Based Care
 Deaf and Hard-of-Hearing
 Domestic Violence
 Foster Care
 Homelessness
 Human Trafficking
 Independent Living Services
 Interstate Compact for the Placement of Children
 Mental Health
 Public Benefits Integrity
 Refugee Services
 Substance Abuse

To report an allegation in Spanish or Creole, please call 1-800-962-2873, for TTY use 711 or 1-800-955-8771.

This toll free number is available 24 hours a day, 7 days a week with counselors waiting to assist you.


Reviews

Matt 2024-10-22 22:47:21

I'm not satisfied with my case worker

2024-07-31 13:34:45

I agree with all other commenters this place is absolutely worthless.

2023-10-25 15:59:49

I have been attempting to speak to some one for two days now. No one answering the phone, one voice mail box was full so no messages can be left. Phone tree options are unresponsive.

2023-08-03 12:04:40

PEOPLE DON'T SEEM TO DO ANYTHING, NEVER ANSWER THE PHONE, WHEN YOU CORNER ONE TO ASK FOR INFO ALWAYS AN EXCUSE, HOW FOR THEM NOT TO HELP OR ANOTHER HURDLE THEY ADD, THIS PLACE IS USELESS.

2022-10-27 13:31:00

I have called over and over and over and over and over AGAIN! WHY HAVE A NUMBER AND MAILBOXES ARE ALWAYS FULL AND IF THEY ARE FULL THAT MEANS YOU ARE NOT CHECKING THE VOICE MAILS SO EVEN IF I COULD LEAVE A MESSAGE YOU WOULDN'T CALL ME BACK CAUSE YOU DONT CHECK YOUR MESSAGES.

2022-10-14 07:38:05

I have attempted to call and request a replacement Medicaid card 2x and both times never reached a live person. Instead, a recording stated someone will be with me shortly. After waiting on hold literally for 3 hours both times, I finally hung up.

2022-10-13 13:58:04

I HAVE CALLED 6 AND COUNTING TIMES AND NO ONE HAS ANSWERED NOT ONCE.

2021-02-22 13:35:43

Como puedo hacer un cierre de mi caso y transferir para Puerto Rico?

2021-02-14 20:23:02

Really, all they care about is getting their paycheck. They don't care about nothing else that's the bottom of line. I tried calling the hotline service on kids who were severely abused and I could never get through. Really that's a hotline.

2020-04-23 22:19:32

For the past 2 months I have been attempting to get services for my elderly mom who lives in Ocala,Florida, I live in Maryland, My father, her husband passed away in February 2020 and the assistance she receive was terminated in error. Her new application was approved in March as told to her by the case worker, but she failed to send the card. I also requested a card, online, 3 weeks ago thinking the first card have been lost in the mail.... Still none. I understand the coronavirus is urgent, but this is not the way to treat anyone, especially my elderly mom. If someone could respond to this email, with good contact information, I would really appreciate it. Sorry for any inconvenience.

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