Mecklenburg County Department of Social Services

Charlotte, NC - 28211

Mecklenburg County Department of Social

Services Contact Info

Find the latest and most accurate information on Mecklenburg County Department of Social Services

Address

301 Billingsley Road
Charlotte, NC - 28211

Hours

  • Monday 8:00 am - 5:00 pm
  • Tuesday 8:00 am - 5:00 pm
  • Wednesday 8:00 am - 5:00 pm
  • Thursday 8:00 am - 5:00 pm
  • Friday 8:00 am - 5:00 pm

Phone

(704) 336-3000

Frequently Asked Questions

Are appointments required? 1 responses

User Answers

Yes Answered Jun 16, 2021

What documents do I need to present?
Does the county help with funeral costs?
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Information on Services

Mecklenburg County, North Carolina Department of Social Services DSS Office

This is a local Mecklenburg County DSS Office in Charlotte, NC where you can get help with Child Protective Services (CPS) and Social Services in North Carolina.

The NC Department of Health and Human Services NCDHHS, Raleigh is the lead agency for DSS Services in North Carolina. The main customer service number for the NCDHHS is 1-800-662-7030.

Services provided by this social services department:
- Child Welfare Services
- Child Support Services
- Food and Nutrition Services (formerly Food Stamps)
- EBT Card Services
- Work First Family Assistance
- Energy Assistance: LIEAP, Crisis Intervention Program (CIP), Haywood Electric Company's Helping Each Member Cope (HEMC), Wake Electric Round Up, etc.

Reviews

2021-12-28 10:46:47

I have tried reaching out to the office directly several times and the message keeps saying that it is closed for the holiday but there is no holiday.

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