Cuyahoga County Department of Children Services

Information on Services

696-KIDS Hotline: Our 216-696-KIDS hotline is staffed 24 hours a day, 7 days a week (including holidays) to screen referrals of suspected child abuse and neglect. When a concerned family member, community member, professional, or mandated reporter calls the hotline a trained Child Protection Specialist will document the allegations, assess the priority level for response, and determine whether to assign the referral for investigation. 

To report suspected child abuse or neglect call (216) 696-KIDS(5437) 

Child Abuse and Neglect Investigations: Child Protection Specialists investigate suspected abuse and neglect and protect children at serious risk. Depending on the circumstances Child Protection Specialists may work with prosecutors and Juvenile Court for protective supervision, emergency custody, temporary custody, or permanent custody of a child. 

Short Term and Extended Family Services: We work with families to support and strengthen a safe and loving home environment that ensures the safety, permanency and well-being of children. Child Protection Specialists refer children and families for a wide range of supportive services through community resources and professional service providers. Services may include:

medical care,

mental health,

addiction treatment,

behavioral intervention,

parenting classes, and

trauma therapy and counseling.

Also provide protective supervision to children in their own homes and services to children in DCFS custody. They strive to keep families together or reunite them, if it is safe to do so.

Reviews

2021-01-27 12:07:06

This facility and several of the employees there do not look at the whole picture and are only about the mothers, they do not respect the fathers. You say it is about the kids but MENTAL and EMOTIONAL abuse are just as bad as physical abuse. Get it together and start doing your jobs for the right reasons and not just a pay check.

2020-11-07 20:18:24

This organization claims to care about children but they only care about white children. Also,, the reason that they need foster parents is because they disrespect their foster parents. They never return calls to foster parents, they drag out incidents and only listen to white children.