DFPS Contact Info
Find the latest and most accurate information on DFPS
Address
324 Yapaco Street
Gilmer, TX - 75644
Hours
- Monday 8:00 am - 5:00 pm
- Tuesday 8:00 am - 5:00 pm
- Wednesday 8:00 am - 5:00 pm
- Thursday 8:00 am - 5:00 pm
- Friday 8:00 am - 5:00 pm
Phone
(903) 843-0591
Frequently Asked Questions
Information on Services
The Texas Department of Family and Protective Services (DFPS) works with communities to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation. It also works to protect the health and safety of children in daycare, as well as foster care and other types of 24-hour care.
Adult Protective Services
Protects the elderly and people with disabilities from abuse, neglect, and exploitation through investigations and services.
Child Protective Services
Protects children from abuse and neglect through investigations, services, foster care, and adoption.
Reviews
It is so strange to me that one day a worker at daycare where my daughter with Down Syndrome attends drags my child across the floor, and then the next few days, I have a CPS case, which I highly suspect that the daycare called in. As a parent, a nurse, and advocate, a CPS is highly surprising. Yes, at the present time, we are homeless and had been sleeping in our car, but my kids never missed a meal, never missed being clean, and never harmed. In fact, I've been in child support court, a judge was told of our homelessness and nothing, reported to the Health and Human services and Social Security and nothing, social services in hospital at children's hospital in Dallas and nothing. We then come to small hometown to stay after pandemic because all public areas closed and boom, a CPS cause, on what grounds, that Im still trying to gather, because it surely it is not neglect, abuse, exploitation. I completed one semester of social work for MSW, in hopes to becoming a medical social worker. That dream was in hopes to HELP others that cant speak for themselves, the oppressed, socially, and economically disadvantaged, and all of sort . In our journey of being homeless, we have not been help, all resources lead to dead ends and we still continue to be without a home, while we hear from a caseworker one month and then three months later we hear again . All of this due to retaliation, hidden behind a curtain of "trying to help". I believe trying to help is picking up a nail and hammer for habitat for humanity or handing over applications for housing options, meeting on a regular basis for follow up, returning calls and messages, and providing meaningful resources for not only housing but jobs. I pray this is over soon, but I also see it as a learning experience to keep pushing for career goals, and one day really help those in need!