Health and Human Services Department Contact Info
Find the latest and most accurate information on Health and Human Services Department
Address
1901 Dutton Dr. Suite C
San Marcos, TX - 78666
Hours
- Monday 8:00 am - 5:00 pm
- Tuesday 8:00 am - 5:00 pm
- Wednesday 8:00 am - 5:00 pm
- Thursday 8:00 am - 5:00 pm
- Friday 8:00 am - 5:00 pm
Phone
(512) 753-2201
Frequently Asked Questions
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Information on Services
The Texas Department of Family and Protective Services (DFPS) works with communities to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation. It also works to protect the health and safety of children in daycare, as well as foster care and other types of 24-hour care.
Adult Protective Services
Child Protective Services
Child Care Licensing
Reviews
Do y'all have Covid Vaccine
Just a follow up with to my previous review: I was on hold from 11:16 AM until I finally hung up at 1:06 PM...nearly 2 hours. Apparently, the representatives need to take a Customer Service Training from HR.
I have not visited this location but I called 512-753-2201 and have been on hold for 30 minutes (and I am still holding). "Our representatives are still helping other callers,we appreciate your patience, please hold and your call will be answered as soon as possible." May I suggest a "call back" instead of having people wait on hold for too long a period of time. Perhaps this needs to be sent to "Customer Service" because it has now been 35 minutes and I am still holding. I will not hang up to see how long it will take for someone to answer my call and send another review with the time it took for someone to answer my call.